By using our technology enabled solutions, we can streamline your business ,increase service quality and get it transformed digitally.
Pragmatic Customer Relationship Management
In most of the industries, the key concern is not the lack of information collected, but rather accessibility to that information. Pragmatic – CRM helps cut through information silos within an organization, leveraging current technology investments to provide the right information to the right people at the right time.
At Kennovation,we also deal with the entire sales execution life cycle stages, that is-pre sale, sales and post sale.Pre-sales activities usually makes sure that the product sold at all possible terms with ethics, and post-sales make sure the customer continue to use the product for as long as possible.
The core Pragmatic – CRM suite combines Contact & Account Management, Sales Automation, Marketing Automation and Customer Service/Help Desk features to offer an unprecedented level of power and flexibility for organizations looking to move beyond simple, under-powered solutions.
@ Kennovation – we help companies assess their skills and choose a new direction which utilizes the talents of the team and resources most productively.
Pragmatic – CRM Features
- Campaign Management
- ROI Analysis
- Data Mining
- Contact Group Management
- Trouble Ticket Generation & Tracking
- Track & Resolve Support Incidents
- Track Resolution Time & Costs
- Complete Customer History.
- Customizable Dashboards
- Workgroup calendar & scheduling
- To-Do Lists
- Integrated email support
- Resource scheduling
- Expense tracking and reporting
- Document attachments
- Business intelligence & reports
- Opportunity Management
- Forecasting & Pipeline Analysis
- Sales Workflow Automation
- Lead Generation & Routing
- Team Selling & Management
- Dashboard Analytics
- Inventory & Quotes
- Productivity Analysis
- Sales Stage Tracking
- Web Resources for Research
- Back-Office Integration
- Analytics & Reporting
Enterprise Resource Planning (ERP)
Pragmatic ERP has been specifically designed to help businesses improve their performance. Its functional coverage includes all areas of an integrated management system, highlighting as an accounting solution. Additionally, this same application seamlessly integrates the rest of the areas, starting with a management scope directly helping clients with its CRM (Customer Relationship Management), BI (Business -Intelligence), and Point of Sale.
Pragmatic ERP can cover a wide range of functions and integrate them into one unified database. For instance, functions such as Human Resources, Supply Chain.
Management, Customer Relations Management, Financials, Manufacturing functions and Warehouse Management functions were all once stand-alone software applications, usually housed with their own database and network, today, they can all fit under one umbrella – the Pragmatic ERP Suite.
Key Features of PRAGMATIC – ERP
HR modules are essentially routinely maintained databases of employees that include their contact information, attendance ,performance evaluation,salary details, and promotion..etc
ERP HR modules refer to the processes and systems that are between human resource management (HRM) and information technology.
These ERP systems have their own origin on software that integrates this information from different applications into one exclusive universal database.
Sales cycle automation is a powerful and efficient way to enhance productivity, increase sales, and also improve revenue. By eliminating tedious and time-consuming tasks you can save upto thousands of useful work hours. You can then focus more on areas like generating leads and selling the product.
Project MRP allows you to plan in a project or contract environment by segmenting all sources of supply and demand by project.
Material requirements planning (MRP) is therefore the production planning, scheduling, and inventory control system used to manage manufacturing processes systematic and efficient .
This is done using an inventory management system that is computer based and is designed to assist production managers in scheduling and/or placing orders for items of dependent demand.Dependent demand items are components of finished goods—such as raw materials and component parts.
Using information pulled up from the BOM(bill of materials), inventory records file and master schedule, an MRP system determines the net requirements for raw materials and component parts. MRP processing first determines gross material requirements, then subtracts out the on hand inventory and adds back the safety stock in order to compute the net requirements.
Business intelligence comprises a set of strategies,processes and technologies used by enterprises for the data analysis of business information.They essentially convert raw data into meaningful information.BI technologies provide historical, current and predictive views of business operations.
This meaningful information is then represented in the form of graphs, tables and charts which is known as reporting.Reporting is thus a foundational part of business intelligence that is done so as to enable users to see and analyse data.
Using our Inventory and warehouse management solutions,you can efficiently manage every stage of the product life cycle.Inventory management and warehouse management have very similar functions, and are sometimes ,in practice, used synonymously. However, they have distinct concepts.
A commonly known difference between them is the complexity.Warehouse management is considered to be more complex as it focuses more on the details of everything that goes on in the warehouse.whereas in Inventory management provides a broader oversight of the business functions concerned with the inventory.
WHO needs ERP & eCommerce? ERP Businesses (SMEs with Turnover of 20 Lacs to 100Cr) in following category need ERP
- Company Secretary
Retail & Products
- Company Secretary
- Chemical, oil/gas, Petro chemicals
- Reduced costs, Increased ROI
- Increased productivity
- Integrated one stop solution
- Custom yet cost effective
- Real time information, faster decision making
- Business Process Automation
- Reports and analytics
Point Of Sale
A point-of-sale (POS) transaction is one that takes place between a customer and a retailer when a service or product is purchased. This is done using a point of sale system.
The POS system calculates the amount of the product or service then applies any taxes if applicable and returns the amount due.
At kennovation, our Point of sale application is developed to have a user friendly and simple interface which can be used on various platforms like laptops, iPads and tablets.
Advantages of POS
- Increased efficiency
- Faster service
- Detailed invoices
- Accurate reporting
- Inventory management
Companies and entrepreneurs need an e-Commerce website to reach a larger audience that will help them grow their business. An e-Commerce website has just a few seconds to make its mark and grab that attention.
Brand exposure can be done in more than one way, but not all ways can lead you to the most efficient and effective solution.
At kennovation, our team looks into every aspect of designing and developing a website. We make sure the website is responsive, i.e. having a flexible layout that looks the same on all browsers and devices.
A responsive design is crucial for a better user experience. It makes a website easier and more effective to use on any kind of device. A good responsive design impacts the SEO, User experience and so many other aspects that can affect the business.
Some advantages of Responsive Design:
- Campaign Management
- ROI Analysis
- Data Mining
- Contact Group Management
A survey on web traffic says that a visitor exists a web page within the first 10 seconds.Therefore the User Interface(UI) and User Experience(UX) not only needs to be relevant and appropriate but also attractive and sharp.
Advantages of a good UI/UX Design:
- Customer retention
- Decreased support costs
- Lesser development time
- Increased productivity
Payment gateway is a tool that helps credit or debit card payments in e-commerce transactions. If your e-Commerce website needs to accept or wants to accept payments online, your business needs a payment gateway.
With the rise in people using payment gateway in e-commerce websites , there has also been a rise in companies that provide such services to e-commerce businesses.
At Kennovation, we use the industry-standard Standard Sockets Layer Technology (SSL), which is used all around the world. We understand the Importance and security of our client’s data hence we ensure our security and secrecy is at optimum levels.
- PCI DSS compliant
- End-to-end encryption
- Powerful fraud management system
- Multi-currency payment solutions
- Real time reporting
Get transactions done faster on your mobile device and in store.
UPI (Unified Payments Interface) is a type of payment method that allows one to process payments instantaneously from or to your bank account. UPI’s use a Virtual Payment Address (VPA) just like your email (eg. abc@bankname) and this can work across mobile and web based platforms.
Payment Card Industry Data Security Standards (PCI DSS) is a set standards of security that are designed to ensure all the companies that process, accept ,transmit or store credit card information maintain an environment that is secure.
Why is it so Important?
For any online retail business, it is important that one processes transactions through a gateway that is a PCI compliant payment.
While B2B (Business-to-business) marketing refers to any marketing strategy that is inclined towards selling a product or service to a business or organization,B2C marketing includes various techniques ,strategies and tools that are used to promote products from companies and sell them directly to consumers.
The term Business-to-consumer (B2C) refers to commerce between a business and an individual consumer.While it applies to a type of selling directly to the customer, it has now come to be associated with selling products online- which is also known as eCommerce.
Typically, given the type of customers, B2B customers will take a longer time to analyse and study the product in depth whereas B2C customers,check reviews and purchase the product quicker.
Business-to-business (B2B) integration is essentially the automation of business processes and communication between organizations that allows them to work and trade more effectively with their customers, suppliers and business partners.
B2B integration basically works around electronically exchanging business documents with suppliers and customers. This not only saved time and money but also improved the quality of service that can be delivered.
Retailers, Traders, Wholesalers, Service Providers & Businesses in -
- Corporate gifts, Apparel, Jewelry
- Equipment, Spare parts
- Electronics, Food Items, Agro Products
- eBooks, Templates, Audio books
- Paid Podcast books, Movies, Games
- Skills training, Coaching
- Low online cost
- Increased sales
- Wider customer reach
- Payment gateways/Digital wallets
- 24x7x365 conversion
- Global store presence
- Business growth
- PCI DSS complaint secured payment
- Mobile friendly
An integrated e-Commerce solution is basically the integration of back-end applications like CRM and ERP with an e-Commerce portal. When multiple processes must be used simultaneously for a single process order to pass through, thing can get a little complex, hence the best option it to adopt an integrated e-Commerce platform.
An eCommerce site needs to be developed considering all aspects including the technology. A complete end to end solution will consider all these aspects:
- Digital marketing
- Customer support
- e-Commerce portal
- Inventory management
- Content management
Digital marketing (also known as online marketing) is an umbrella term used for all marketing and engagement activities done through online media channels.Essentially,digital marketing helps you get found, get noticed, generate leads and then turn those leads into sales and returning customers.
Kennovation’s SEO consulting services provides your web site a robust competitive advantage within the search results.With the help of our expertise and an extended history of obtaining sites stratified, we work on your on-page improvement, link development strategy, and study your competition so as to make a tailored SEO package based mostly around your specific wants and budget.
Increase organic traffic to your website with SEO consulting and strategy. Kennovation’s program improvement services will take you from begin to complete. We will work with you to make an effective strategy, assist you perceive your competitors, and show you which ones are the most vital to focus on to attain success.
Below is a list of services that we provide in SEO:
1. SEO strategy development
2. SEO audits
3. Implementation tips
4. Software recommendations
With the growing users on social media, it is no surprise that brands are using popular social apps and websites to advertise their products and services.
At Kennovation, we deal with all social media marketing such a Facebook ads, Google ads, Instagram ads. etc.
Whether your goal is to run applications that share photos to countless mobile users or to support business-critical operations, a cloud services platform provides fast access to versatile and low value IT resources.
With cloud computing, you don’t have to create massive direct investments for hardware or pay plenty of your time on the work in managing that hardware.
Kennovation provides cloud services and offers a broad set of worldwide cloud-based products together with storage, database, networking, mobile, developer tools & management tools. These services facilitate organizations to move quicker, with lower IT prices, and scale.
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